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Support

Menu never opened. What belongs in a note?

Published 1 Oct 2026 · 4 archive notes · Read-only

Question

Menu never opened is a support question, not a new feature. What does the Support page actually ask for?

Notes on Menu never opened. What belongs in a note?

These notes answer the question using the product page, Status page, and support rules. They are not posts from forum members.

Note 1
Read the load-order thread first. Bodycam open, then one load, and only when Status is GREEN.
Note 2
One clean retry. Launching it over and over does not change the label.
Note 3
The Support page asks for the order id, the Windows version, and whether Status is GREEN or RED.
Note 4
A missing delivery is the Refunds page, same order id. A game that will not launch is the Steam fix thread.

Replies are closed on this archive.

If the loader will not open and Status is GREEN, contact support with your order id.

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